We ship to the United States and Australia.

We keep it simple - shipping is a flat rate of $4.99 on all orders, with FREE shipping for orders over $49.

Orders are typically delivered within 8-12 days from your order date - this includes processing and transit time.

All US orders are shipped Delivered Duty Paid, so there are no additional charges on delivery.

Delivery times may vary slightly based on your location and customs clearance.

Once your order ships, you’ll receive a tracking number via email for real-time updates.

Please note that due to the complexities of US tariffs and customs processing delays, USPS and GOFO Express tracking information may not appear immediately. Tracking will begin updating only after your parcel has cleared US customs and entered the domestic delivery network.

If you receive a damaged or defective product, please email our team at support@kbeautystudio.com within 7 days of delivery to arrange a replacement or refund.

In your email, include your order number and attach photos of the issue. Our customer support team will assist you in resolving the matter as quickly as possible.

🇺🇸 United States
No. All US orders are shipped Delivered Duty Paid (DDP) - duties and taxes are fully covered by us, with no additional charges at delivery.
Please note this policy is subject to change.

🇦🇺 Australia
No, for the vast majority of orders. Australian shipments under AUD $1,000 are delivered duty-free with no customs fees or import GST.

If your order exceeds AUD $1,000, duties or GST may apply and will be collected by the carrier at delivery. K-Beauty Studio does not prepay these fees.

If you missed your delivery, check your tracking number in the shipping confirmation email (please check your junk/spam folder if you can’t find it).

• For USA orders, track your delivery on the USPS website: usps.com or GOFO Express website: gofo.com

• For Australian orders, track your delivery on the Australia Post website: auspost.com.au

If your package is awaiting collection or needs re-delivery, follow the instructions provided by the carrier.

If you need further assistance, feel free to contact us at support@kbeautystudio.com.

We do not provide refunds or reshipments for the following returned packages:

•Packages delivered to an incorrect address provided by the customer.

•Packages that were unclaimed by the recipient.

•Failed deliveries due to insufficient information (e.g., incomplete or unclear recipient name/address).

•Failed deliveries due to the recipient being unavailable at the time of delivery and/or subsequent re-delivery attempts and reminders.

We recommend closely monitoring your tracking updates, and making appropriate arrangements to collect shipped goods. 

We accept Visa, MasterCard, PayPal, ApplePay and GooglePay at checkout.

For any change or cancellation requests, please kindly email our team at support@kbeautystudio.com as soon as possible with your order number.

We will check with our warehouse team to see if this is possible, but are unable to cancel orders that have already been processed.

If a cancellation is approved, a refund will be issued less any banking transaction fees that we have incurred.

At K-Beauty Studio, customer satisfaction is our top priority. However, due to hygiene and safety concerns, we are unable to accept returns or exchanges on cosmetic products, including skincare items, once they have been opened or used.

Refund Eligibility
Refunds are only issued for:
• Items damaged in transit (with photo evidence).
• Incorrect items sent.

How to Request a Refund
1. Contact us at support@kbeautystudio.com within 7 days of delivery.
2. Provide your order number and details, including photos.
3. Our team will review your request and provide next steps.

We appreciate your understanding and support as we prioritize product safety and quality.

You can typically find these dates on the back or bottom of the packaging.

1.Manufacturing Date

The manufacturing date is often marked as MFD, MFG, or simply “M.” It represents the date when the product was made. In Korean, “제조” also means “Manufactured".

Example: MFD20240801 ‘제조’ > This indicates the product was manufactured on August 1, 2024.

2.Expiration Date

The expiration date is indicated by “EXP,” which shows the year, month, and day the product will expire. In Korean, “까지” means “Expiry".

Example: EXP20270801 ‘까지’ > This means the product is valid until August 1, 2027.

Shelf life is typically 2–3 years unopened.

After opening, most should be used within 6–12 months.

Everyone’s skin is different, and reactions can occasionally happen with any skincare product. If you’re aware of specific ingredient sensitivities, we recommend checking the full ingredient list on each product page before placing your order, or feel free to reach out to us at support@kbeautystudio.com and we’ll happily help guide you.

If you’re unsure, we always suggest doing a quick patch test on a small area of skin first. If irritation or a reaction occurs, stop using the product immediately and seek medical advice if needed.

While we do our best to stock gentle, skin-loving formulas, K-Beauty Studio can’t take responsibility for individual allergic reactions and unfortunately can’t offer returns or replacements in these cases. That said, we truly hope your skin loves everything you try from us!

Please reach out via the Contact page. We will be happy to assist you!